Continuing our tradition of affordable shipping prices, Provident Metals is thrilled to announce our new and improved rates.
As of October 1, Provident Metals’ shipping tiers in the United States range from FREE to $11.95 depending on your subtotal:
- $0-$249.99 $5.95
- $250 – 499.99 $8.95
- $500 – $4,999.99 $11.95
- $5,000+ FREE
We took a careful look at industry shipping prices and thought we could save our customers even more money. So we established a new, lower-priced four-tier shipping system just in time for the busy season. This allows us to continue offering discretely-packaged products and fast response times, all at industry-leading prices.
Most packages are shipped USPS, though some oversized packages may ship Federal Express or UPS. If you want to use a specific shipping service, please contact Customer Service at (877) 429-8790 for a custom quote. We do ship to post office boxes and addresses in the U.S.
At this time, our international program is restricted to Canada, but we are working toward expanding what we offer to other parts of the world.
Many of our Canadian customers enjoy a flat rate shipping charge of only $19.95—the best on the web. Some rural locations in Canada will require a custom shipping quote, and all Canadian orders must be placed over the phone at (877) 395-3107.
Your order will be mailed in inconspicuous packaging with no indication of its contents. All purchases are fully insured and orders of more than $50 require a signature to be received.
What do you think of our new shipping model?
Let us know in the comments section below. Or drop us a line on Facebook or Twitter today.
I prefer to pay via personal check simply because it lowers my cost. I understand the need to wait at least 5 days after cashing the check. My issue is, it seems to take PM forever to acknowledge the receipt of my check. Then, it seems to take longer than normal to process the check. Hence, it seems to take forever to ship the products. Still, PM is by far the best dealer that I’ve worked with since I started hedging in 2009, online or locally.
For the last few years I have been accruing silver little by little and now that I have come across provident metals, I feel extremely lucky. I do have a question for all of our bloggers. Is there a significant difference in buying silver bullion from say Mexico or the USA? By this I mean, is it more beneficial to stick with silver dollars than mexican libertades? I am originally from Mexico so I have a soft spot for mexican rounds so its just something that I was thinking about. Thanks!
Hi Miguel, great question. Most of that will come down to personal taste, though some coins and rounds do have a higher potential for sales because of rarity, collect-ability, or even just popularity. If you like Libertads and want to collect them for the bullion content, it’s about the same as collecting bullion from other countries; the .999 pure silver in these coins will be valuable no matter what the design. Luckily, Provident Metals has an abundance of coins and rounds for you to choose from. If you want more information on investment silver, see our Knowledge Center articles on silver.
I have ordered metals from a fair amount of other sites, but Provident has the best prices over spot that I can find anywhere. From now on I will only order from you unless you do not have the item’s I am looking for, or I happen to experience my other concern which happened to a few orders I have placed, I wish you had more variety but thats not a problem for me. What is a major problem for me is that I experienced some serious delays receiving a few of my orders, even after being told by customer service that it would ship out within a day or two and another two weeks pass before the items ever shipped. I understand your policy when it comes to paying with a personal check, but 30 days or so is outrageous if the item truly is in stock at the time of order placement. This has only happened to a few orders out of several, otherwise I love everything about Provident and I plan on doing most of my business with you. Also love the free shipping with the purchase of a certain item. This is the answer for those complaining about higher shipping rates on more expensive orders. I myself tend to agree with them! Keep up the great work, I recommend Provident for anyone looking to purchase metals.
Thanks for the great endorsement, Richard! We have streamlined our shipping process and hopefully you will no longer see those long delays. We hope to continue to improve for customers like you.
So, Canadians only get $19.95USD S&H on items featured on the Canadian site, meaning a ten pound copper bar would qualify and a 5 oz GSM Ag bar wouldn’t?
That’s correct. We are planning on continuing to update the list of products tailored to our Canadian customers in the future, so keep checking back.
I have placed four orders, and each one was well packed and shipping is very fair… Good values and met all expectations, so I am very pleased..! Understand the cost of using credit cards, yet sometimes I would like to just do an ACH transfer from my bank accounts like PayPal facilitates. In any case, I really do like the ease of on-line orders, NO sales tax add-on, and all the choices.. now working on order # 5 and quite excited. Thanks So Much..!!
any chance you guys make a deal with ebay any time soon? really thats my only question for you guys … besides that keep up the good work … there is a great “feel” to you company … you guys seem more honest or just better …. nicer than your competition …. i have shifted a good amount of my purchases to you guys … i honestly need to start buying most if not all of my stuff as i like to vote with my money and give it to the companies i like best
Hi Matt, we’re still looking in to our relationship with eBay and will let our customers know if anything changes. For now, thank you for your compliments — and we’d love to have more of your “votes”! Thanks!
Hi im from Canada and im trying to find PM’s with a good shipping deal. Your Canadian site offers reasonable shipping but the limited amount of selection (only 4 silver coins) makes me not want to order. Is it possible to add to the Canadian site or just order off this site. Also do you ship using USPS? I prefer USPS because every time I get something shipped from the states using FedEx or UPS I get dinged brokerage fees (sometime like %40 of the value of the package). Thanks for taking the time to answer my questions
Hi Travis! We’re so glad you found us. At this time, you can get the lower shipping price if you shop from the products on Canada.ProvidentMetals.com. If you want products from our main site, you can certainly order them, but we’ll have to calculate a custom shipping price. Just tell the Trading Desk representative who answers your call that you’d prefer your package to be shipped USPS, and they’ll take care of that for you.
In the future, we hope to add more features and products to our Canada site, and we’ll be sure to let you know when we roll out those additions.
Hope to hear from you soon!
Wish Provident would accept PayPal.
Hi John, we know a lot of people want to take advantage of Paypal. We’ll let you know if we can find a way to work with them in the future. For now, we have a number of other payment methods open to our customers.
Lets be honest…shipping is a scam…Just another way to make more money! USPS offers “If it fits it ships” small package $5.80. Don’t understand why PM doesn’t use that model? New rates don’t benefit me.
Blue, we’re sorry you feel that way. Our shipping costs cover more than the basic box we ship in: we use a lot of tape, protective plastic bags, mailing envelopes, packing peanuts and more in order to ship our packages safely and securely, and each package we send out is covered with insurance against loss or theft. We think those components are all essential to providing a good product, and all those costs had to be included in our shipping rates. We hope you’ll take advantage of our new rates to see what we mean.
Super! I am a “Gold Member” at some other site and they still charge more shipping. I have been buying here lately. 😉
You should change your cart so it stays “live” longer. I like to load it up then refresh it as the prices change waiting for the right moment to pull the trigger. Wait too long, All of a sudden it’s EMPTY!??? ;-( and I have to re-load it.
Thanks for the info, Chingatch. We’ll keep that in mind.
The shipping prices are more expensive now than previously if you buy over $500 but less than $5000. Used to be 8.95 for shipping over $500 dollars worth, now it is $11.95. Prices were not lowered “across the board.”
5.95 for buying under $250 of silver is the only real discount deal. I can ship 10 ounces of silver for $5.95, but just 10 grams of gold ships for $8.95. One ounce of gold ships for 11.95. Used to be 8.95 to ship each one.
Hi Brennan, thanks for your comment. We looked over our prices carefully and made this change because we felt it would be of the most benefit to the majority of our customers. We hope to continue to provide you with good service and great products.
I have no problems with your shipping. Have mad many purchases from Provident. Larger Investors get a
whopping deal on orders over $5000. Just save up and buy a bunch at a time. But if the price is right, well, strike while the iron is hot.
Do you guys ship to APO addresses?
Robert, we do ship to APO addresses. If you have any other questions, please let us know.
Was hoping you guys were extending your shipping special from last month. Anyway still great prices. Will be back for more!
Great to have you with us, John!
Thanks a lot for passing on the savings to us – you’re the reason I almost never use a different bullion dealer.
Javier, that’s the kind of praise we love to hear! Thanks!
Why not ship based on weight? In your current pricing tier, one small bar of gold cost more to ship than many tubes of copper.
Staci, thanks for your suggestion. We’ll keep that in mind as we continue to look for ways to improve in the future.
What’s not to like?
Great news. Keep up the good work.
Hi provident workers, I enjoyed buying stuff from u guys, I found the lowest over spot price for metals here, but u know what when it comes to shipping. I got staff without signature. I came back home and I see the box next to my apartment, box was 12500$ worth. Someone could take the box . And I wouldn’t know. I would lose 12500$. If I would lose, could I get my money back? Now I am scary to order again.
Hi Zack, so sorry about that! We do request signatures on all packages, and each package is fully insured, so this shouldn’t happen. One of our Customer Service Representatives will be reaching out with you to discuss your situation further.
I have purchased over 10 times from you all and this has happened to me multiple times. Some packages will just be left in my unsecured mailbox. I have yet to have a problem but this does make me a little nervous.
Drew, we’re sorry to hear that! We checked your orders and all of your packages have been marked as signature required, so you may want to bring up your concerns with the postmaster.
That would make me nervous too Drew but that is the fault of the delivery guy. Some of them are lazy and if you are not home they do not want to make a second trip. Provident Metal does have a signature required on all their packages. What you want to do is leave a note on your front door saying please do not leave packages I. Front door and that you will go pick the package up yourself at post office if you are not home.
Way to hit the ball out of the park, Provident! You made my day with this prompt new and improved shipping rate launch. Evidently, ya can’t please ’em all, but it sure pleases THIS one. I research the heck out of my purchases before I make them and find reference to shipping rates quite prevalent out there amongst buyers. Provident already had the edge in my opinion, now that edge just got even sharper. I’ll be sure to spread the word as i go. Next to your immediate friends and family, i just may be your biggest fan. Keep being your great selves. And thank you for your consistently excellent products and service.
Thanks, AgGirl! We’re a big fan of you, too!
I have to say that this just made Provident my primary coin supplier. Sales tax in my state just went up to 7%, so on a $100.00 order I am paying $107.00 locally. Through Provident I don’t have to pay sales tax, so on a $100.00 order I only pay $105.95, and the tax savings only increases the more I order. Add onto that very reasonable premiums and you’ve got a customer for life! Thanks guys!
Great to hear, Sam! We love to make our customers happy!
I have ordered silver rounds twice from you guys and both times were trouble-free transaction. I am in Alberta but I get my stuff shipped to a Montana address which I go pick up. I am wondering about your Canadian customers who get their items shipped directly to their Canadian address, did they have to pay any duty and taxes? and if yes, how much appx on a $1500 order. I thought the government cannot tax us on silver rounds. Thanks.
Hi Tom, great question! We just launched a new site exclusively for our Canadian customers. Check out canada.providentmetals.com. All the products on that site will ship for $19.95 to most Canadian locations, no duty or taxes. If you want to continue shopping from our main site, you may incur duties and taxes for which you will be responsible. Call for details. Thanks for your interest! You can read more at http://www.blog.providentmetals.com/site-developments/o-canada-your-new-home-for-bullion.htm.
Great move! Now, will you refund all the shipping charges I’ve paid in the past? 🙂
Thanks for being a repeat customer, Lorraine. We hope to continue making you smile! 😀
This makes your service even better. Thanks
I don’t see this new shipping as benefical to ME.
Hi Larry, I hope you have the opportunity to try out our new shipping rates and see just how they can affect your purchase. Thanks!
I am a small investor. I look for free shipping or low shipping cost. Shipping/handling is usually a deal maker or brakes the deal. I would say that for large investors, this is not a problem. But for me it is. If shipping and handling is 5% or greater of my total order, I look very closely at this, and most of the time I back out. I can wait till someone has a special.
Hi William, I hope you get the opportunity to try out our new lower rates. Small investors are the majority of our customers, and that’s why we’ve lowered prices all across the board. We look forward to your next purchase and we’ll be sure to notify everyone if we have another shipping special in the future.