Helpful New Features

Useful Changes!

In addition to our new color coded availability banners, which we’ll discuss in a moment, we recently added a swanky new ALERT ME button. By clicking on it, you’ll receive email notifications when products marked OUT OF STOCK or COMING SOON are available for purchase.

How Does the  Button Work?

From now on, select products from ProvidentMetals.com will have availability banners. The orange OUT OF STOCK and blue COMING SOON banners mark products that have the new ALERT ME button.

Here is an example of what you’ll see on the site:

The ALERT ME feature you see on these products is reserved for registered customers only, so you must be logged in to schedule an alert.

If you haven’t created an account, take a few minutes to start one. It’s simple and it’s free. If you click the ALERT ME button without being logged in, or have not registered, you’ll be prompted to do so.

Once you’re logged in and click the ALERT ME button, you’ll see this message:

Notice there is a blue link that allows you to change your product alert settings at the bottom. If you would like to make changes, you’ll be linked to your account dashboard, where you can manage your settings and the alerts themselves. Keep in mind, if you change your email, it does not change your ProvidentMetals.com log in email. It’s strictly for alerts.

If you do not wish to change your alert email settings, simply close the window and go on browsing.

You will receive two emails for every alert you set up. One confirming your request to be notified, and a second informing you that the product is available for purchase.

To view or manage your alerts or alert settings, simply log in and visit the MY ACCOUNT dashboard. On the left-hand side of the page, you’ll see this:

Banners

You’ve already seen the OUT OF STOCK banner above. The orange OUT OF STOCK banner is meant to inform customers that a product is sold out, and not currently available for purchase. Setting up an alert allows you to be one of the first to know when a product is back in stock.

The main purpose for displaying the blue COMING SOON banner is to let customers know that a product will be available soon. When you set up an alert for one of these products, you know it will be in stock in the near future.

There are two other banners that you’ll be seeing as well: grey STOCK DELAYED and purple PRE-SALE banners. There is no need to set up an alert for these products. They are available for purchase.

The STOCK DELAYED banner is for current products with potential shipping delays, and the PRE-SALE banner is for new products that have an estimated shipping date. In both cases, customers can lock pricing in and place an order. Because we love you.

It is important to be aware that orders which include these products may experience shipping delays. The estimated shipping date is often noted on the product page.

Below we have examples of each:

That’s it! We’re super excited about these updates and hope you find them useful. As always, don’t hesitate to give our traders a call if you have questions or would like to place an order by phone. 1-877-429-8790.