At Provident Metals, we understand and appreciate the value of customer feedback, as dedication to customer service is our driving force. We are unique among all other precious metals dealers in the fact that we actively seek to hear the collective voice of the people and then work hard to implement those ideas brought to us by the people, our esteemed customers.
Our latest innovation has come from this very process. You have been asking for extended hours, and we are pleased to announce that we are now offering extended customer service hours.
In an effort to better meet the needs of those we value most, we will now be open Monday through Thursday from 7am to 7pm and on Fridays from 7am to 5pm central time. Please feel free to call us anytime for help with orders, product questions, investment options, or even if you just have a hankering to chat with a real, live numismatist. We’re there for you as we have been in the past, but with improved availability. And, as always, our website has been designed to meet your precious metals purchasing needs 24 hours a day, seven days a week.
Keep the great ideas coming!
I ‘ve dealt with many companies over the past 35 years and Provident is by far the best company because not only do they have great prices on metals but Provident has a finger on the pulse of what is going on in the world by selling long shelf life food because many people have their head in the sand but the people who know what’s happening in the world would deal with Provident for keeping ahead of the curve. I would like to see Provident set up an account where they would hold the gold or silver and give you a debit card to buy goods and services there by you would not have to hold the physical metal and when you use the card you would have the metals backing it up instead of devaluating dollars. Worse case, the dollar collapses and the metals skyrocket you wouldn’t have to worry about where your next meal is coming from or if you’re going to have enough money for your bills. Precious metals are always going to have value and in this world economy there’s a very good chance for them to keep going up. It would be nice to pay off your bills and have more money [metals not fiat money] than before you paid your bills. I don’t believe in fiat money and would like to have all my wealth in precious metals. Please think about it and if you do come out with a debit card backed by precious metals sign me up. I have been dealing with Preservation of Wealth, but they have a limited selection of metals and do not have a lot of the services that Provident provides and now i’m starting to deal with Provident more and more.